In Observance of U.S. holiday, Thanksgiving, Agilent Cross Lab/ iLab Operations Software will be closed during U.S. hours on Thursday November 22nd and Friday November 23rd, 2018. EU and APAC support coverage will remain open during this time. We will resume U.S. support hours on Monday November 26th, 2018. For urgent matters, please add "Urgent" to the ticket/ email subject or press "1", when prompted, to escalate a call on the iLab Support phone and we will prioritize those requests first.

HMRI Biomedical Informatics


Please follow this link to go to the Houston Methodist Research Institute [Biomedical Informatics Support] site for detailed information about the core.


Name Role Phone Email Location
Dr. Jon Xue
Image informatics, Bioinformatics

Tian Ding



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